Krakow.com

Terms of Service

Last updated: June 3, 2026

1. Acceptance of Terms

By accessing and using krakow.com (the "Website"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Website.

2. Description of Service

Krakow.com is a travel information and guide website providing:

  • Information about attractions, restaurants, hotels, neighborhoods, and events in Krakow, Poland.
  • Travel guides, articles, and practical advice for visitors.
  • An AI-powered trip planning tool that generates personalized itineraries.
  • Contact forms for travel inquiries and partnership applications.
  • Links to third-party booking and reservation services.

3. Accuracy of Information

While we strive to provide accurate, up-to-date information, we cannot guarantee that all content on the Website is current or error-free. This includes but is not limited to:

  • Prices: Admission fees, hotel rates, and restaurant prices may change without notice. All prices are listed in Polish Zloty (PLN) and are approximate.
  • Opening Hours: Venues may change their hours seasonally or for holidays. Always verify directly with the venue.
  • Availability: Attractions, restaurants, and hotels listed may close, relocate, or change ownership.
  • AI-Generated Content: Itineraries generated by our AI Trip Builder are suggestions based on general knowledge. They should be verified against current information before your visit.

We recommend confirming all details directly with the relevant venues, attractions, and accommodation providers before your trip.

4. User Submissions

By submitting information through our forms (contact, newsletter, partnership, trip builder), you:

  • Confirm that the information you provide is accurate and truthful.
  • Grant us permission to use the information to respond to your inquiry, provide recommendations, and improve our services.
  • Acknowledge that your email may be added to our newsletter list only if you subscribe through the newsletter form.
  • Agree not to submit false, misleading, or spam content.

5. Intellectual Property

All original content on Krakow.com — including text, design, graphics, logos, layout, and branding — is the property of Krakow.com and is protected by copyright and intellectual property laws. You may not:

  • Reproduce, distribute, or republish our content without written permission.
  • Use our content for commercial purposes without a license.
  • Scrape, crawl, or systematically download our content using automated tools.

You may share individual articles via the social sharing buttons provided, and link to our content from other websites with proper attribution.

6. Third-Party Links & Affiliate Relationships

Our Website contains links to third-party websites and services, including:

  • Booking.com: Hotel reservations (affiliate relationship)
  • GetYourGuide: Tours and activities (affiliate relationship)
  • TheFork: Restaurant reservations (referral relationship)
  • External venue websites: Official sites for attractions, restaurants, and hotels

We are not responsible for the content, accuracy, privacy practices, or terms of service of any third-party website. Clicking an affiliate link does not cost you anything extra — we may earn a small commission from the booking service at no additional charge to you. This helps us maintain the Website.

7. AI Trip Builder

Our AI Trip Builder uses artificial intelligence (Claude by Anthropic) to generate personalized travel itineraries. By using this feature, you acknowledge that:

  • Itineraries are AI-generated suggestions and may contain inaccuracies.
  • You should verify all recommendations (venues, hours, prices) before your trip.
  • We are not liable for any issues arising from following AI-generated recommendations.
  • Your travel preferences are sent to Anthropic's API for processing but are not stored by them for training purposes.

8. Limitation of Liability

Krakow.com and its operators are not liable for:

  • Any damages, losses, or expenses arising from your use of this Website or reliance on its content.
  • Injuries, accidents, or incidents occurring at any venue, attraction, restaurant, or hotel mentioned on this Website.
  • Financial losses from bookings made through third-party links.
  • Technical errors, downtime, or data loss.
  • Actions taken based on AI-generated travel recommendations.

Our Website is provided "as is" without warranties of any kind, express or implied.

9. Acceptable Use

You agree not to:

  • Use the Website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems or databases.
  • Submit spam, malware, or fraudulent form submissions.
  • Interfere with the Website's performance or availability.
  • Use automated tools to scrape or download content.
  • Impersonate another person or misrepresent your affiliation.

10. Newsletter

If you subscribe to our newsletter, you agree to receive periodic emails about Krakow travel tips, guides, and updates. You can unsubscribe at any time using the link in each email. We will not share your email with third parties for marketing purposes.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from the use of this Website shall be resolved through good-faith negotiation or, if necessary, in the courts of competent jurisdiction.

12. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "last updated" date. Continued use of the Website after changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact

For questions about these Terms of Service: